The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Haven
“The spacious room featured a fantastic bed with an very nice choice of pillows, ensuring a blissful night's sleep.” view full review
Delicious Breakfast
“Breakfast exceeded my expectations with a menu to order from, and the avocado on toast was cooked perfectly with generous portions.” view full review
Relaxing Bathtub
“The bathroom had a clean and modern bathtub, making my stay even more enjoyable after a long day exploring the city.” view full review
Perfect Soundproofing
“The room's excellent soundproofing with double glazing made for a peaceful atmosphere, allowing for restful nights without disturbances.” view full review
General
Wi-Fi
24-hour reception
Lift
Dining
Restaurant
Bar/ Lounge area
Room features
Free Wi-Fi in rooms
In-room air conditioning
Bathroom
Shower
Media
Television
Telephone
CD player
Show more
Location
3-6 Waterloo Street,
Birmingham,
United Kingdom,
B2 5PG,
West Midlands
Map view
3-6 Waterloo Street,
Birmingham,
United Kingdom,
B2 5PG,
West Midlands
City landmarks
Mall
Bullring & Grand Central
650 m
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
850 m
Museum
Thinktank Birmingham Science Museum
1.1
km
Church
Saint Martin in the Bull Ring
730 m
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
1.1
km
Library
Library of Birmingham
690 m
Aquarium
National SEA LIFE Centre Birmingham
1.1
km
Gallery
Ikon Gallery
1.1
km
Centenary Sq.
Hall of Memory
850 m
Museum
Museum of the Jewellery Quarter
1.6
km
Museum
Coffin Works
710 m
Mall
Brindley Place
1.1
km
Church
Birmingham Oratory
2.2
km
Event hall
International Convention Centre Birmingham
850 m
Church
Saint Paul's Church
660 m
Stadium
St. Andrew's Stadium
1.1
km
Warstone Road/Vyse Street and surrounding areas
Jewellery Quarter
1.3
km
Monument
Joseph Sturge memorial
1.6
km
Mall
The Mailbox
670 m
Square
Centenary Square
850 m
Broad St.
Three Wise Men
850 m
Nearby
Gallery
Gas Hall Exhibition Gallery
390 m
Church
Birmingham Cathedral
580 m
Art object
Statue of Horatio Nelson
520 m
5 St. Philips Place
Burnaby Memorial
100 m
9 Margaret Street
Birmingham and Midland Institute
150 m
New St.
Rotunda
380 m
Square
Chamberlain Square
150 m
Colmore Row
Colmore Gate
150 m
Square
Victoria Square
220 m
Restaurants
Philpotts
80 m
Galbraith House 141 Great Charles Street Queensway
The Wellington
100 m
37 Bennetts Hill
The Trocadero
170 m
18 Temple Street
The Windsor
330 m
33 Cannon Street
Habaneros
140 m
Temple Row
Tim Hortons
210 m
112-113 New Street
Talk of the Town
220 m
62-64 Corporation Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient Location
Friendly Service
Noisy Environment
Average Dining Quality
7.8/10
Very good
Rooms
7.8
Location
9.0
Service
7.8
Dining
7.2
Guest reviews
7.8/10
based on 10 reviews
8.4
8.4/10 based on 79 reviews
Chris
United Kingdom,
May
2024
7.4/10
The hotel's location is fantastic, especially for those who love being close to the city center and near cathedrals and shopping areas. The rooms were clean and comfortable but a bit cramped for a family room. The dining experience was good, and the nearby restaurant provided hot and tasty dishes. However, the constant noise from the lift throughout the night could be bothersome.
Rooms
7.0
The rooms were clean and comfortable, though a bit small for a family room.
Service
6.0
The service was acceptable, though not exceptional.
Location
9.0
The hotel's location is excellent, right in the downtown area near the Cathedral Square and shopping centers.
Dining
8.0
The dining experience was enjoyable, with hot and tasty food from the adjacent restaurant.
Facilities
7.0
The hotel facilities were decent, nothing extraordinary.
Tim
United Kingdom,
May
2024
8.0/10
The hotel's rooms were really nice, very good but could use a little TLC in the bathroom with shower pressure issues. The staff were friendly, and my room was spacious, almost like a junior suite at about 6 meters long. The hotel is centrally located, within walking distance of everything and overlooking St Philips Cathedral.
Rooms
8.0
The rooms were really nice and spacious, almost like a junior suite.
Service
8.0
The staff was friendly and accommodating.
Location
10.0
The hotel's location is brilliant, right in the center, close to the train station, bars, and restaurants.
Dining
7.0
I didn't have the dining experience due to the refurbishment, but other options nearby were available.
Facilities
7.0
The facilities were good overall, just needed a bit of maintenance.
Don
United Kingdom,
May
2024
9.0/10
I had a wonderful stay at the hotel, with clean and comfortable rooms and the staff being very helpful. The location is perfect, just a short walk from the city center. The dining options were varied and delicious. The facilities provided added value to my overall experience.
Rooms
9.0
The rooms are the best we've stayed in, with a particularly draughty vent by the window. Jakub was so helpful with tips on exploring Birmingham, even though the draught couldn't be fixed. The view of the cathedral was a nice touch.
Service
9.0
The service was fantastic, especially for short visits. The staff was attentive and provided great recommendations for nearby attractions and dining spots.
Location
10.0
The location is perfect for exploring both old and new parts of Birmingham, close to shopping, dining, and key transport stations. It was ideal for my trip attending a course in the city.
Dining
8.0
I enjoyed the good variety of dining options, and the breakfast cooked to order was a nice touch. The food was delicious and satisfying, whether for a full breakfast or a continental option.
Facilities
9.0
The facilities at the hotel were top-notch, catering to all my needs during the stay. I appreciated the range of amenities available, making my visit even more comfortable.
Jim
United Kingdom,
March
2024
6.8/10
The hotel is located right in the heart of the city center, making it convenient for exploring Birmingham. The rooms, while comfortable for a couple, lacked a bathtub and were too warm. The service was attentive and friendly. Some noise disruptions affected the otherwise peaceful location near many bars and restaurants. The dining experience was average with a somewhat pricey buffet option. Overall, a decent value for the amenities offered.
Rooms
7.0
The rooms were perfect for a couple, but I missed having a bathtub. They were quite warm, and the scent resembled a hospital.
Service
8.0
The service was friendly and attentive.
Location
6.0
The hotel is centrally located in the city center with easy access to various bars and restaurants. However, noise from street cleaners and early drilling disturbed my sleep.
Dining
6.0
The dining experience was okay, but the buffet was a bit overpriced. The breakfast quality was average.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Convenient Location
Noisy Environment
Jennifer
United Kingdom,
November
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The location was perfect, right in the middle of the city centre and close to shops and attractions. However, noise from the restaurant underneath was disruptive, especially on the first floor. The rooms, although spacious, had some noise issues that were resolved once I turned off the heating. Unfortunately, my room wasn't made up on one of the days.
Rooms
7.0
The rooms were spacious but had some noise issues that were resolved once I turned off the heating.
Service
6.0
The service was decent, although my room wasn't made up on one of the days.
Location
8.0
The location was excellent, right by the shops and markets, perfect for exploring the city.
Dining
7.0
The dining experience was better due to renovation, especially for us as guests.
Facilities
7.0
The facilities were good overall, but there were some noise disturbances that affected my stay.
Lauren
United Kingdom,
October
2023
8.0/10
The hotel's location is a big plus for us, being right next to the beautiful Cathedral Square and surrounded by many restaurants. The rooms were ready early, even on a Monday morning, allowing us to check in instead of just leaving our bags. The service was top-notch, enhanced by the excellent staff, including Francisco and Kelly. However, the hotel is in need of some tender loving care (TLC) and is situated adjacent to noisy generators on the roof next door.
Rooms
8.0
The rooms were accommodating, even for our son's wheelchair.
Service
9.0
The service was impeccable.
Location
9.0
The hotel couldn't be more central, right in the heart of the business district and near the Cathedral Square.
Dining
8.0
The dining experience was pleasant with mouth-watering Hungarian beef stew.
Facilities
6.0
The facilities are in need of some improvement.
Central location
Generators noise
Richard
United Kingdom,
September
2023
8.6/10
The hotel is in a prime location in the city, close to everything, including night clubs. Security at the door ensures only hotel guests can access the premises. The rooms, while lacking a bath, are comfortable and suitable for a stay in the center of Birmingham. The hotel's proximity to Snow Hill train station and the cathedral makes it perfect for exploring the nightlife of Birmingham.
Rooms
8.0
The rooms are comfortable despite not having a bath, only a shower.
Service
9.0
The service was brilliant and the staff are excellent.
Location
10.0
The location is perfect for exploring the nightlife of Birmingham, close to nightclubs, Snow Hill train station, and the cathedral. Security at the door adds peace of mind. It's also great for the breakfast experience.
Dining
8.0
I want to give a shoutout to Daga, Kelly, Damian, and Ross for the amazing dining experience. The food was delicious, though it seemed like it had been sitting for a while under the lights. The make-your-own pancake machine was a nice touch.
Facilities
8.0
The hotel offers good facilities overall.
David
United Kingdom,
September
2023
8.2/10
I absolutely loved my stay at this hotel! The location was fantastic, being right next to the beautiful Cathedral Square and surrounded by great restaurants. The rooms were not only comfortable but also spotlessly clean and extremely quiet. The dining experience was excellent, especially at the Beefeater with its delicious dishes. The only downside was the inconvenience of parking, but overall, it's a perfect spot for shopping and dining in Birmingham.
Rooms
9.0
The rooms were comfortable, clean, and quiet, providing a great stay.
Service
8.0
Location
9.0
The location was a big plus for us, right next to the Cathedral Square and close to many dining options. Ideal for shopping and exploring Birmingham.
Dining
8.0
The dining experience was fantastic at the Beefeater, offering great value for money.
Facilities
7.0
Ian
United Kingdom,
September
2023
8.4/10
The hotel room was clean and comfy, with very friendly staff. It was spacious and surprisingly quiet, just a short walk from the station. While it was okay, it didn't quite justify the £100 price tag.
Rooms
7.0
The room was very clean with a usual comfy bed and a choice of pillows. The spaciousness and quietness were a pleasant surprise.
Service
9.0
The staff were really friendly.
Location
10.0
The location was perfect, very central, and within a few minutes' walk from the station.
Dining
8.0
The dining experience was nice, with particularly good options available. Despite this, it may not have been worth spending extra money on breakfast.
Facilities
8.0
The facilities were great and convenient for my stay.
Anna
United Kingdom,
July
2023
6.8/10
I couldn't have asked for a better location in the city centre, right across from the Cathedral, and walking distance to all the sights and the canal area. The rooms were spacious and clean, with two incredibly comfy beds. The heating was a bit finicky, but the natural light during the day made up for it. However, the dining experience left a lot to be desired with lukewarm food and distracted staff.
Rooms
8.0
The rooms were spacious and clean, with very comfortable beds.
Service
6.0
The service was adequate, but the staff seemed more interested in chatting than attending to guests' needs.
Location
9.0
The hotel's location is unbeatable, right at the heart of the city, ideal for exploring the train station, Bullring, Grand Central shopping centres, and New St shopping area.
Dining
5.0
The dining experience was disappointing with lukewarm food and inattentive staff.
Facilities
7.0
The facilities were adequate but nothing exceptional.
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